In delivery services, the money is in B2B, where shippers are billed on huge shipment volumes. B2C is mostly point-of-sale receipts, and B2G is a smaller but formally strict niche.

Why SAP BRIM fits: Rating shipments by weight, zone, and service level, adding surcharges (fuel, peak season, remote area), applying customer-specific rate cards and volume discounts, and consolidating everything into periodic invoices is what Convergent Charging and Convergent Invoicing do well. If you also handle freight, SAP Transportation Management has its own freight settlement, so check which fits which business line.

B2C (consumers)

• Billing: Mostly prepaid labels, counter or app payments, and return labels. Little invoicing, mostly receipts.
• E-invoicing: Generally not mandated. Fiscal receipt or cash-register rules may apply.
• Watch out for: Import duties and VAT collected from the recipient on delivery. These are often pass-through amounts and need separate tax treatment. Businesses that buy at the counter may also ask for a proper VAT invoice.

B2B (webshops, marketplaces, corporate shippers)

• Billing: Weekly or monthly consolidated invoices. Later adjustments such as weight re-measurement, address corrections, and failed-delivery fees arrive as extra charges. Service guarantees lead to credit notes. Partner carriers and subcontractors need settlement.
• E-invoicing: This is the main mandate area (EN 16931 formats such as Peppol BIS and ZUGFeRD/Factur-X, plus clearance regimes in Italy, Poland, and France's rollout). SAP typically handles it via Document and Reporting Compliance plus a Peppol or certified provider.
• Watch out for: A single invoice can carry thousands of shipment lines, which strains size limits and readability. A common pattern is a summary invoice plus a separate shipment-detail file. Cross-border shipments also raise place-of-supply and reverse-charge questions.

B2G (courts, tax offices, municipalities)

• Billing: Framework contracts won through tenders, covering registered or official mail, hybrid mail, and parcel services.
• E-invoicing: Usually mandatory structured formats (XRechnung via Peppol in Germany, Chorus Pro in France, PEF elsewhere).
• Watch out for: Routing IDs (e.g., Leitweg-ID), contract or PO references, and approval workflows on the authority's side. Invoicing is often per cost center, which conflicts with consolidated billing.

Cross-cutting issues

• Convergent Invoicing runs on SAP FI-CA, so e-document coverage can differ by country and release. Verify it for your scenario.
• VAT exemptions for postal universal service providers vary by country, so tax determination needs local review.
• Mandate deadlines are shifting (Germany, France, Belgium, Poland, ViDA), so check current dates.

The suite of business software that helps companies manage how raw materials turn into finished products and reach customers. It connects planning, warehousing, shipping, and tracking into a single digital system. We assist in covering the end-to-end flow from planning and procurement through production, warehousing, transportation and delivery.

Logistics and execution down into four main steps:

• Receive: Tracks incoming goods from suppliers and handles customer returns.
• Store: Manages inventory flow inside warehouses and optimizes storage costs.
• Distribute: Plans and monitors the movement of products so they arrive at the right place on time.
• Analyze: Provides real-time data insights to spot supply chain risks and make better decisions.

• Before development: Comparing and selecting the right software solution options. The goal is to verify whether the software solution meets operational, technical, future and budgetary requirements.
• During development (testing): Early detection of bugs, vulnerabilities, and performance issues. This ensures quality and saves costs in the long term.
• During use (post-implementation evaluation): Assessing whether the software solution actually delivers the desired results and aligns with the needs of the end user. This is not yet in scope.

SAP managed services mean taking care of, monitoring, and running a client's SAP environment on an ongoing, day-to-day basis. While project-based SAP consulting services focus on initial buildouts or migrations, managed services provide continuous post-implementation support, maintenance, and optimization.

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• Application Support & Maintenance
• Continuous Improvement & Enhancements
• Integration Support