Travel billing is shaped by who sells what to whom: an agency selling on behalf of a supplier, or a tour operator selling its own package. That drives the tax and invoicing treatment more than the billing engine does. E-invoicing matters mostly in B2B and B2G, while B2C is mainly receipts and booking confirmations.

Where SAP BRIM fits:

• Subscription and membership models (loyalty tiers, travel clubs, flat-rate mobility)
• Ancillary and usage-based charges (extra baggage, minibar, rental add-ons, seat upgrades)
• Corporate contracts with negotiated rates, consolidated billing, and volume rebates
• Partner settlement and commissions between suppliers, agencies, and platforms
• Invoicing and collections via FI-CA, including dunning

Other SAP tools may fit better for parts of the process, for example SAP Concur for corporate expense and travel management, so check the split.

B2C (travelers)

• Billing: Prepaid bookings, deposits, cancellation fees, and refunds, often via card or payment providers.
• E-invoicing: Usually not mandated, so booking confirmations or receipts are fine. Italy's SDI is a notable exception, and some countries with real-time reporting (e.g., Hungary, Greece) also cover consumer sales, so verify locally.
• Watch out for: Special VAT schemes such as the EU Tour Operator Margin Scheme (TOMS). Agent versus principal treatment changes what you invoice. Tourist taxes are collected as pass-through amounts.

B2B (corporate travel, agencies, tour operators)

• Billing: Corporate accounts with cost-center splits, travel management company fees, group bookings, and commission or override settlement with airlines, hotels, and platforms. Airline agency settlement often runs via IATA BSP.
• E-invoicing: This is the main mandate area (EN 16931 formats such as Peppol BIS and ZUGFeRD/Factur-X, plus clearance in Italy, Poland, and France's rollout). SAP typically handles it via Document and Reporting Compliance plus a Peppol or certified provider.
• Watch out for: Invoices covering services from several suppliers with different VAT treatments, and credit notes for changes and cancellations. Cross-border place-of-supply rules differ for transport, accommodation, and agency services.

B2G (ministries, public agencies, delegations)

• Billing: Framework contracts with travel management companies, official and group travel, and events or delegations. Invoicing is often per department or per trip.
• E-invoicing: Usually mandatory structured formats (XRechnung via Peppol in Germany, Chorus Pro in France, PEF elsewhere).
• Watch out for: Routing IDs (e.g., Leitweg-ID), PO or contract references, and tender rules on fees and rate caps. Travelers' per diem and expense claims are a separate process from supplier invoicing.

Cross-cutting issues

• Convergent Invoicing runs on SAP FI-CA, so e-document coverage can differ by country and release. Verify it for your scenario.
• International passenger transport, accommodation, and package tours each have their own VAT rules, so tax determination needs local review.
• Mandate deadlines keep shifting (Germany, France, Belgium, Poland, ViDA), so check current dates.

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